Return Policy

Returns

Eligibility:

If you wish to return a parcel, you must request the return within 3 Days after receiving the parcel. After 3 Days, the return request may not be accepted.

Verification Process:

Once the returned parcel is received, our team will verify and inspect the product. After successful verification, the refund will be processed.

How to Return:

To initiate a return, contact us at ezimart12@gmail.com for return authorization and instructions.

Return Method:

You can return the parcel by following these steps:

Visit your nearest post office or courier service.

Send the parcel back to our return address provided by our support team.

Ensure the product is properly packed in its original packaging.

Deduction Charges:

When a refund is issued, PKR 350 will be deducted delivery charges. The remaining amount will be transferred to your bank account or payment method.

Exceptions:

Some items may not be eligible for return or refund depending on their condition.

Contact Us 📧

For questions or to initiate a return, contact us:

Email: ezimart12@gmail.com

WhatsApp: +92 324 1614161

Thank you for shopping with EziMart! 🌟